1. About this Policy

1.1 This policy explains when and why we collect personal information about our members and how we use it, how we keep it secure and your rights in relation to it.
1.2 We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you.
1.3 We reserve the right to amend this Data Privacy Policy from time to time without prior notice.
You are advised to check our website www.Redlandgreenclub.co.uk or our Club notice board for any amendments.
1.4 We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.

2. Who are we?

2.1 We are The Redland Green Club. We can be contacted at Redland Green, Bristol, BS6 7HF. Office Telephone number 0117 973 1139

3. What information we collect and why.

Type of informationPurposesLegal basis of processing
Member’s name, address,
telephone numbers, e-mail
address(es)
Managing the Member’s
membership of the Club.
Creating and managing the
Club’s online Membership
directory.
Keeping members informed of
general information.
concerning the Club
To send invoices for
membership and coaching
renewals.
Verifying the identity of
members.
For the purposes of our
legitimate interests in
operating the Club
We will seek the Member’s
consent on their membership
application form.
The Member may withdraw
their consent at any time by
contacting us by e-mail or
letter to tell us that they no
longer wish their details to
appear in the Membership
directory or personally
through setting in booking
system.
The names and ages of the
Member’s dependants
Managing the Member’s and
their dependants’ membership
and coaching at the Club
Performing the Club’s contract
with the Member.
Date of birth / age related
information
Managing membership
categories which are age
related.
Ensuring staff to child ratios are maintained.
Performing the Club’s contract
with the Member.
GenderProvision of adequate facilities
for members.
For the purposes of our
legitimate interests in making
sure that we can provide
sufficient and suitable facilities
(including changing rooms
and toilets) for each gender.
Photos and videos of membersPutting on the Club’s website
and social media pages.
For identification purposes on
membership cards.
We will seek the Member’s
consent on their membership
application form and each
membership renewal form.
The Member may withdraw
their consent at any time by
contacting us by e-mail or
letter.
Bank account details of the
member or other person
making payment to the Club
Managing the Member’s and
their dependants’ membership
of the Club, the provision of
services and events.
Performing the Club’s contract
with the Member.
Medical conditionsTo ensure the correct level of
care is available should this be
required.
Secure paperwork
Access control to data.

4. How we protect your personal data

4.1 We will not transfer your personal data will only be stored on our secured server.
4.2 We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
4.3 Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.
4.4 We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.

5. Who else has access to the information you provide us?

5.1 We will never sell your personal data. We will not share your personal data with any third parties.

6. How long do we keep your information?

6.1 We will hold your personal data on our systems for as long as you are a member of the Club and for as long afterwards as is necessary to comply with our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it.
6.2 We securely destroy all financial information once we have used it and no longer need it.

7. Your rights

7.1 You have rights under the GDPR:
(a) to access your personal data
(b) to be provided with information about how your personal data is processed
(c) to have your personal data corrected
(d) to have your personal data erased in certain circumstances
(e) to object to or restrict how your personal data is processed
(f) to have your personal data transferred to yourself or to another business in certain circumstances.
7.2 You have the right to take any complaints about how we process your personal data to the Information Commissioner:
https://ico.org.uk/concerns/
0303 123 1113.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
For more details, please address any questions, comments and requests regarding our data processing practices to our Club Manager Adie Butcher.

Adie Butcher
Club Manager
Redland Green
Bristol
Bs6 7HF
Tel: 0117 973 1139
Email: adiebutcher@redlandgreen.co.uk